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Customer Service

Welcome to The Jungle Store!

Please choose from the options below. If you need further assistance please feel free to call or e-mail us. Our customer service hours are M-F, 8:00 am to 5:00 pm CST.

E-mail contacts
Service and support:

Phone contact

About Us
Check out our About Us page and learn more about The Jungle Store, a company dedicated to providing jungle-themed products for the animal lover in everyone!

Contact Us
Need to Contact Us? Because customer satisfaction is extremely important to us, we want to know if we’re providing you, the customer, with the best customer service available.

Return Policy
Not completely satisfied? Check out our Return Policy and also download a copy of our Exchange/Return form. This form is a necessary part of our procedure and helps us provide you with a fast and accurate Exchange/Return.

Animal Facts
Our planet holds an infinite number of species, which obviously makes it difficult to learn about them. That’s why we’ve provided you with Animal Facts about most of the animals that influence products on our site.

Animal Links
Want to learn even more about animals? Check out these other Animal Links for further reading.

Vendor Charities
We know how important animals are to you. That’s why we make it a priority to sell products from vendors that give money to help support animals in need. Take a look at our list of Vendor Charities that show how our vendors give money to both animal and children’s organizations.

Shipping Info
At The Jungle Store, we guarantee quick and secure shipping! Find out more about how we ship your order on our Shipping Info page.

Site Map
Looking for something specific? We've laid out our main category listings for you on our Site Map to help you get a better idea of our site's setup.

Are you interested in learning a new animal fact every day, as well as keeping up with news about The Jungle Store? Then, join Jungle Jane and subscribe to our Blog.

My Account
At The Jungle Store, we know how obnoxious it can be to type in your shipping and billing information every time you order something. With My Account, you can access all your information by signing in with an e-mail address and password. You can also save items that you want for future purchases. 

Purchase Orders
We do accept purchase orders from schools. Please contact us via phone or e-mail to find out more information. All purchase orders must be at least $50.00.

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The Jungle Store does not spam and will never sell or rent your information!